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Fire Alarm Maintenance
Fire Alarm Maintenance - Why have a contract?
- Peace of mind - You depend on your fire detection and fire alarm system to give the earliest possible warning of a fire for both your staff and visitors. It is installed to protect life, as well as property and will, when required, be expected to operate correctly in an emergency. With this in mind, it makes sense that your fire alarm system is kept in optimum condition, with 24 hour emergency cover that you can always count on if it is needed.
- Long term cost saving - The service visits will provide the opportunity for training updates and advice as well as a security audit check to make sure the building or usage of the building has not changed since the first Risk Assessment.
- Compliance - Complying with British Standards, Fire Legislation and your insurance company requirements.
- Minimise False Alarms - Reduce the risk of false alarms, which can save money and business disruption, as well as protecting your response levels from the emergency service, who may not attend your premises if you have a high number of false alarms.
- Fast response – All of our engineers carry 'car stock', which will allow most fire alarm systems to be repaired on the first visit.
- Peace of mind – It makes sense that your investment is in prime condition to protect your business, staff and visitors.
Fire Alarm Maintenance - Support Levels
The below table gives details of the three maintenance packages available from Securi-Guard Fire and Security.
| Support | Bronze | Silver | Gold |
| 24/7 Call Desk and Engineers | Y | Y | Y |
| Engineer Availability 24 x 7 x 365 | Y | Y | Y |
| 4 Hour Response | Y | Y | Y |
| Preventative Maintenance Visits | Y | Y | Y |
| Inclusive Labour* | Y | Y | |
| Replacement Parts* | Y | ||
| Re-training and Minor Adjustments During Visit | Y | Y | Y |
| Keyholding and Alarm Response | Available | Available | Available |
| Electronic Documents and PDA Use | Y | Y | Y |
| Reduce Contract Callout Rates | Y | Y | Y |
* With Inclusive Labour/Materials cover, engineer call-outs are included except in the case of where the system has been damaged by users or third-party. With all plans, charges will be made for consumables and additional work. Damage due to fire/storm/acts of God or misuse will be chargeable. Full Terms and Conditions available upon request.
Takeover and 3rd Party Systems
If your fire alarm system was not installed by Securi-Guard, you can still enjoy the benefits and peace of mind of receiving engineer support from the regional leader. Because all our engineers are trained in all types of fire technology they can maintain and service systems originally supplied and installed by companies other than Securi-Guard Fire and Security.
Ensuring appropriate service and maintenance for your fire and security systems is as important as your decision to provide them in the first place. As well as making sure premises, property and lives remain protected, regular maintenance protects the investment you have made in your security equipment.
If you would like to discuss your fire and/or security maintenance requirements and the services you are interested in please contact the Fire Alarms Manager today, or call on 0800 074 3500.
BAFE - what BAFE can do for you
BAFE - your responsibilities
FIA Best Practise Guide
