Security officers carrying out duties at this type of establishment have numerous responsibilities, these include manning the gatehouse or reception, answering ‘out of hours’ telephone calls, monitoring lone workers, management of emergencies, warehousing, car parking, storage areas, CCTV, alarm monitoring, access control and security patrols.
‘Meet and Greet’ – to ensure a courteous, friendly and efficient approach to meeting and greeting visitors.
Our security officers at the front line represent both us, and our customers, which is why we invest so much in them through training and management support.
Our security officers receive extensive training covering all aspects of security and safety.
The welfare of staff and protection from security threats often demand specialist knowledge. Our security team will be carefully trained on health and safety requirements and the recognition of potential risks and the implications of failure to comply with requirements. With an increasing focus on lone worker safety, we can also provide security patrols to monitor these areas.
They also receive extensive ‘on-site’ training to ensure they fully understand your company and any specific requirements it may have.
In some instances the client may also require the security officer to receive First Aid and Fire Warden training. This will be discussed with you at the initial meeting with the client.
Professional Approach – around the clock
The requirements of every customer are different, so we tailor our services to match their individual needs. This flexibility allows us to ensure that each customer receives the best possible security solution.
This continuous review of our services and our customers’ requirements means that we can adapt to their needs should they change and we can develop innovative solutions to new security concerns.
Securi-Guard prides itself on the strength of our relationships with our customers. Using a combination of individual skills and innovative ideas, our Management and Supervisory teams ensure that the highest levels of leadership, commitment and initiative are delivered to maintain those relationships.
24 hour Communications Centre
No matter what their role, every one of our security officers is in immediate contact with the Securi-Guard Communications Centre and carries out hourly coded check-calls. If the call is missed, the duty operator then finds out why. Should it be an incident, he/she can call on the full resources of the Securi-Guard organisation, or immediately contact the emergency services – which ever is the most appropriate.